LOS SALAZAR BRAND

Thank you for considering LOS SALAZAR BRAND as your shopping destination. We value our customers and understand the importance of timely and secure delivery of your order. Therefore, we offer shipping rates calculated at checkout to ensure your order is shipped to you as quickly and safely as possible. However, please note that orders may take 1-3 business days to process before they are shipped. Additionally, shipping times may vary based on the shipping option you choose. Please note that the delivery times provided are estimates only and may vary due to unforeseen circumstances such as bad weather or courier delays. While we make every effort to ensure timely and accurate delivery, we cannot guarantee delivery dates or times. To avoid any inconvenience, please ensure that someone is available to receive the package when it arrives. Also, it is essential to make sure that the address information provided is accurate. We will not be responsible for any packages lost due to incorrect or outdated address information provided by the customer. If a package is returned due to an incorrect address, additional shipping fees may apply for re-delivery attempts. Once your item has been packaged up and shipped with the shipping carrier, your items are no longer in our hands, and we have no control over them. Therefore, LOS SALAZAR BRAND is no longer liable or responsible for lost, stolen, damaged, or delayed packages. Please note that it is the buyer's responsibility to ensure that the input address at the time of ordering is 100% correct. LOS SALAZAR BRAND is not responsible for packages sent to the incorrect location. If your package has been sent back due to an incorrect address (return to sender/failed delivery or refused by the customer at the time of being attempted to be delivered), it will return to our warehouse, and the buyer will be responsible for any additional charges to resend the packages. In the case that your item has been damaged or lost, you would need to reach out to the carrier that was used to ship your items directly to go about filing a claim. We hope this information has covered any concerns you may have had about our shipping policies. If you have any further questions or concerns regarding our shipping procedures, feel free to contact us using our contact form, and we’ll be happy to help!

For help with your order, email our customer service team at LOS.SALAZAR.BRAND@GMAIL.COM OR 1(833) 324-9332. Include your full name, order number, and contact information.

We offer same-day delivery in case you want to get your order as fast as possible. Please note that express delivery will cost a little extra compared to other shipping methods.

Refund Policy: We kindly request you to inspect your order as soon as you receive it, and if you find any defects, damages, or wrong items, please contact us immediately at LOS.SALAZAR.BRAND@GMAIL.COM. We will evaluate the issue and make it right for you. Please note that you have three days from the date of delivery to claim any damages or issues with your item(s). Exchanges/Returns: All sales are final, which means we do not offer any returns or exchanges for any of our items.

Welcome to LOS SALAZAR BRAND! We provide a website called los-salazar-brand.company.site, a platform for buying hats. Using our Service, you agree to the terms and conditions outlined in this Terms of Service Agreement ("Agreement"). Please note that your orders will be processed through an external processing service. To use our Service, you must provide accurate, current, and complete information about yourself, also known as "Registration Data." It is your responsibility to keep your Registration Data up-to-date and precise. If we find out that the information you have provided is incomplete, incorrect, or untrue, we reserve the right to terminate or suspend your account without any notice. When you buy a product from our STORE, you will be asked to provide additional payment information, such as your credit card details. By submitting your payment information via our Service, you authorize us (or third-party services on our behalf) to charge your payment method for all amounts owed related to purchases made through your account.